1. Introduction

Welcome to Leonaara. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us in any manner. Leonaara is committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and in compliance with applicable laws.

By accessing our website or using our services, you consent to the practices described in this policy. We encourage you to review this policy periodically, as we may update it from time to time. Any changes will be posted on this page with an updated effective date.

2. Information We Collect

2.1 Personal Information

When you use our services or interact with our website, we may collect the following types of personal information:

• Contact Information: Name, address, phone number, and email address.
• Identification Information: Government-issued ID numbers, PAN, Aadhaar (as required for property transactions).
• Financial Information: Bank account details, payment transaction history, and related financial data.
• Property Information: Details about properties you are interested in, have inquired about, or own.
• Demographic Information: Postal code, preferences, interests, and other relevant details.

2.2 Technical Information

We may also automatically collect technical data when you visit our website, including:

• IP address, browser type, and operating system.
• Referring URLs, page views, and browsing patterns.
• Device information and other technical identifiers.

2.3 How We Collect Information

We collect information through various methods, including:

• Directly from you when you fill out forms, register on our website, request information, or use our services.
• Automatically through cookies, web beacons, and similar tracking technologies during your interaction with our website.
• From third-party sources such as public databases, credit reporting agencies, and service providers.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• Service Delivery: To facilitate property transactions, provide property listings, and deliver related services.
• Communication: To respond to your inquiries, send notifications, and provide updates about our services, projects, and offerings.
• Marketing and Promotions: To send promotional materials, newsletters, special offers, and other marketing communications that may interest you.
• Service Improvement: To analyse usage trends, improve our website functionality, and enhance the quality of our services.
• Internal Record Keeping: To maintain accurate records for business operations and customer relationship management.
• Personalisation: To customise the website experience according to your interests and preferences.
• Legal Compliance: To comply with applicable laws, enforce our terms of service, and protect our legal rights and interests.

4. Disclosure of Information

We may share your personal information with the following parties:

• Service Providers: Third-party vendors who assist us in providing our services, including payment processors, IT support, and marketing agencies.
• Business Partners: Real estate agents, brokers, channel partners, and other associates involved in facilitating property transactions.
• Legal Authorities: Law enforcement agencies, regulatory bodies, and other entities as required by law or to protect our rights and interests.
• Corporate Transactions: In the event of a merger, acquisition, restructuring, or sale of business assets, your information may be transferred to the relevant parties.

We will not sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are required to do so by law.

5. Security of Information

We are committed to ensuring that your information is secure. We have implemented appropriate technical and organisational measures to safeguard your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include physical, electronic, and managerial procedures designed to protect the information we collect. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand usage patterns. Cookies are small files placed on your device that help us remember your preferences and improve our services. We use traffic log cookies to identify which pages are most frequently visited, enabling us to tailor our website to better meet customer needs. This data is used for statistical analysis purposes only.

You can choose to accept or decline cookies through your browser settings. Please note that declining cookies may limit certain features and functionality of our website.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request correction of any inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal information, subject to applicable legal and contractual obligations.
• Objection: You may object to the processing of your personal information for certain purposes.
• Restriction: You may request restriction of processing under certain circumstances.
• Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details provided below.

8. Communication Consent

By providing your phone number and contact details through our website or any other medium, you consent to Leonaara and its authorised partners contacting you via phone call, SMS, email, or WhatsApp for marketing, informational, or transactional purposes. This consent applies even if your number is registered on the Do Not Disturb (DND) registry. You may opt out of receiving such communications at any time by contacting us directly or following the unsubscribe instructions provided in the communication.

9. Third-Party Links

Our website may contain links to third-party websites. Please note that we do not control the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit. Leonaara is not responsible for the content, privacy practices, or security of any third-party websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page, and the effective date at the top of this policy will be updated accordingly. Your continued use of our website and services after any modifications constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

Leonaara Coprorate Office
1st Floor,Prime Titania,
Mokila,Rangareddy
Hyderabad-501203
Phone Number : 9121912122, Email: hello@leonaara.com